A SINGLE mum of four has said she will have to rely on food parcels this Christmas after an Asda IT glitch left her with no money and no shopping. Shantell Jones from Gipsyville, Yorkshire, said she paid for £474.90 in her local Asda, but a glitch meant her card was declined and she wasn’t allowed to take the shopping home – even though the money came out of her account. The mega shop included Shantell’s Christmas groceries as well as presents and selection boxes, reports HullLive. She told the newspaper: “I felt so embarrassed, I felt the whole world was looking at me and I had to show some woman my online bank statement. “I put my card in and paid and the lady asked me to take my card out and wipe it and enter it again.” “I got up my phone and showed them my bank statement that said it had taken the money and it was pending to leave my account.”She says she also showed the manager at the store her banking app, which clearly showed the money had been taken. Unfortunately she was still told she had to leave her shopping behind. She continued: “I… Read full this story
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Asda shopper is left ‘with nothing’ after a £475 IT glitch and says she’ll have to rely on food parcels have 341 words, post on www.thesun.co.uk at December 1, 2019. This is cached page on GameMax. If you want remove this page, please contact us.